Frequently Asked Questions

Everything you need to know about shopping with FiXT Store.

How long does shipping take?

Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-21 business days depending on the destination and customs processing.

What is your return policy?

We offer a 30-day return policy for all unused and unopened items in their original packaging. Simply contact our support team to initiate a return label.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

How can I track my order?

Once your order ships, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery progress.

Do you offer a warranty on products?

Yes, all products sold through FiXT Store come with a standard 12-month manufacturer warranty covering any defects in materials or workmanship.

Can I change or cancel my order?

Orders can be changed or canceled within 2 hours of placement. After this window, the order enters our fulfillment process and cannot be modified.